+1-855-211-0932 (ID:211159)
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Customer Support

Context Help

If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each page. A context menu will appear. It comprises detailed information about all the actions that you can carry out on the given page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast range of educational video clips explaining how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step instructional video clips.


If you can't discover the solution you searching for, take a gaze at our comprehensive FAQ database, which contains questions asked by actual persons and offers practical solutions. We periodically update our Frequently Asked Questions section with new questions & answers so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can touch base with our fantastic team of customer service technicians available 24x7 and ready to help you with any question. Each trouble ticket you open will be answered in less than one hour (the average support ticket response time is only 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 211159

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com